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How-to — task-oriented recipe.
Workflow Guide 1: Deal Maintenance

How to identify deals at risk using advanced filtering

[Last Updated] March 2025 [Object Tags] Deal Management, Pipeline, Filtering, Status Tracking, Owner Management

Overview

Use advanced filtering to ensure no deals fall through the cracks by identifying stale opportunities, prioritizing urgent deals, and managing team ownership. This workflow (not available in Classic Lists) combines multiple field types (Status, Owners, Last Contact, Priority) with Boolean logic to create targeted deal maintenance views.

Steps

Scenario 1: Find deals you and a teammate have touched recently

  1. Open your deal pipeline list.
  2. Click the Filters button above the column headers.
  3. Set up your first filter group: - Last Contactis within the last180 days
  4. Add an OR condition: - Click + Add condition → select **OR **- Owneris any of → Select yourself and your teammate (e.g., “Janelle”)
  5. Click Apply.

Scenario 2: Prioritize active deals by urgency

  1. In the same list, modify your filters: Statusis any ofLive AND Priority OR is none ofPriority 3
  2. Click SortLast ContactOldest first
  3. Click Apply.

Scenario 3: Identify co-owned deals for partner meetings

  1. Create a new filter: Ownerhas all of → Select yourself and your co-owner (e.g., “Melissa”)
  2. Sort byLast ContactNewest first
  3. Click Apply.

Expected Outcome

  • Scenario 1: List showing all companies contacted in the last 6 months by you OR your teammate
  • Scenario 2: Active deals ranked by staleness (oldest contact first), excluding low-priority deals
  • Scenario 3: Co-owned deals sorted by most recent activity, ready for partner discussion

Tips/Warnings

  • Use is any of for OR logic within the same field (multiple owners).
  • Use has all of when you need entities that match ALL selected values.
  • Last Contact includes emails, meetings, and logged interactions—not just emails.
  • Save these filter combinations as Saved Views for recurring deal reviews.
  • Empty Priority fields will appear at the bottom when sorting.