How to download and sign in to the Affinity Mobile App

Get all the benefits of Affinity when you're on the go! Feel free to jump to the section most relevant to you:

• Download on iOS and Android
• How to sign in to the mobile app
• Potential error messages

Note: Affinity's mobile app is only available for paying Affinity CRM customers.

Download on iOS and Android

• Download the iOS app here
• Download the Android app here

How to sign in to the mobile app

1. Make sure you are first signed in successfully on your Affinity CRM.
2. Then, tap into the Affinity mobile app on your phone.
3. Add your email:
   • Enter your email address to sign in via the magic link method.
     
     
     
     • Open up your email app on your mobile phone, not your laptop/desktop.
       
   • Or click to sign in another way (for SSO)
     
4. Add your subdomain and click continue
                                                                                                                                                                                                                                                                     
5. Sign in to your email account under the correct method (Gmail, Office 365, on-prem, custom SSO)

Signed in successfully? Get started with these additional resources:

1. 1. Article: How to use the Affinity Mobile App
   2. Walkthrough: Video: How to use the Affinity Mobile App
   3. Recorded Webinar: Recorded Webinar: Mobile App Improvements

Note: Affinity's mobile app is currently not optimized for tablets and will be best viewed on phones. We are working on optimizing the mobile experience for all devices, so stay tuned!

Potential error messages

1. If you're using Office 365 as your email client, you may see an error message that looks like the following:
   
   
   This is an Advanced Threat Protection (ATP) Safe Link Policy set by Office 365.
   
   
2. To resolve this issue, check out the solution provided here: Mobile Login: Office 365 Advanced Threat Protection (ATP)