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Immediate Value

After this tutorial, you’ll create notes from profiles, use templates for consistent documentation, collaborate via @mentions, and set reminders for follow-ups.

Prerequisites

  • Tutorial 2: Navigating Profiles

Quick-Start Roadmap

  1. Create your first note from a profile
  2. Use a note template
  3. Collaborate with @mentions
  4. Use rich text formatting
  5. Set a reminder for follow-up
  6. Log a manual interaction

What Notes Are For

Notes capture meeting outcomes, call summaries, due diligence findings, and any unstructured information you need to retain. They’re linked to one or more entities (people, companies, opportunities) and appear on their profiles plus in the activity timeline.

Task 1: Create Your First Note

Context

Creating from a profile is the fastest method — the entity is pre-linked.

Action

  1. Open any profile (use Cmd+K / Alt+K to search).
  2. Click “Add Note”.
  3. The entity is already linked.
  4. Type your note.
  5. Click “Publish”.
One draft at a time. Starting a new note before publishing your current draft loses the draft. Publish or discard before starting another note.

Expected Outcome

Your note appears in the profile’s Notes tab and in the Activity Timeline.

📚 Help Center


Task 2: Use a Note Template

Context

Note templates pre-fill structure (sections, prompts) so your team’s documentation is consistent. Default templates include Meeting Notes, Due Diligence, and Call Summary; admins can create custom templates.

Action

  1. Click “Add Note” from any profile.
  2. Find the “Templates” dropdown in the note editor toolbar.
  3. Select a template (e.g., “Meeting Notes”).
  4. The pre-filled structure appears with sections and prompts.
  5. Fill in the content → “Publish”. To create your own template: Settings → Note Templates → Create.

Expected Outcome

You’ve published a note using a template with pre-filled structure.

📚 Help Center


Task 3: Collaborate with @Mentions

Context

@mentions notify a specific teammate that they should look at the note.

Action

  1. In the note editor, type @.
  2. A dropdown appears with teammate names.
  3. Click to select a teammate.
  4. They receive an email notification about the note.
  5. Click “Publish”.
Individuals only. You cannot @mention a team name or group — each person must be mentioned individually.

Expected Outcome

Your teammate receives an email notification linking to the note.

📚 Help Center


Task 4: Rich Text Formatting

Context

Headers, bullets, and emphasis make notes easier to scan during meeting prep.

Action

In the note editor, highlight any text to surface the formatting toolbar, or use shortcuts:
  • Bold: Cmd+B / Ctrl+B
  • Italic: Cmd+I / Ctrl+I
  • Underline: Cmd+U / Ctrl+U
  • Highlight: Cmd+Shift+H
  • Bulleted list: type - then space
  • Numbered list: type 1. then space
  • Headers: use the formatting toolbar

Expected Outcome

You’ve created a formatted note with headers, bullets, and emphasis.

📚 Help Center


Task 5: Set a Reminder

Context

Reminders surface a follow-up at a chosen date and time, assigned to you or a teammate.

Action

  1. On any profile, click the dropdown menu (top-right, ⋯ icon).
  2. Select “Set Reminder”.
  3. Choose a date and time.
  4. Add a description (e.g., “Follow up on term sheet discussion”).
  5. Assign to yourself or a teammate.
  6. Click “Create”.

Expected Outcome

A notification is sent at the scheduled time with the reminder description.

📚 Help Center


Task 6: Log a Manual Interaction

Context

Affinity auto-captures email and calendar interactions. Phone calls, in-person meetings, and conference encounters aren’t synced automatically — log them manually to keep the activity timeline complete.

Action

  1. Open the relevant profile, click the dropdown arrow, and choose Log Interaction — or click + Add New in the bottom-left of the navigation sidebar.
  2. Choose the type: Meeting, Call, or Message. Meetings and calls update Last Meeting and Last Contact; messages update Last Contact.
  3. Set the date and time.
  4. Add the people you spoke with under Participants. If someone isn’t in Affinity yet, type their name and choose Add to create them there.
  5. Under Add note to, add any people, organizations, or opportunities you discussed — you can create missing ones from the picker.
  6. Save.

Expected Outcome

The interaction appears in the Activity Timeline alongside auto-captured emails and meetings, and counts toward relationship strength.

Getting Meeting Notes into Affinity

Meeting notes do more than record what was said: when a note is attached to an external meeting, Affinity’s Data Update agent reads it and suggests field updates for you to review, usually within a minute. A note written on a company or person profile doesn’t trigger suggestions. Three ways to get notes onto the meeting:
  • Affinity Notetaker (Scale, Advanced, and Enterprise) joins Zoom, Google Meet, and Microsoft Teams meetings, captures notes, and attaches them to the meeting automatically. Set your preferences in Settings → Notetaker; admins control org access, internal meeting notes, meeting note language, transcript retention, and summary emails.
  • Add the note to the meeting yourself after it happens.
  • From a Meeting Prep brief, use Add as note to turn the brief into a note.
Notes from other notetakers, such as Granola, attach to the person and company records rather than the meeting — so they don’t produce suggested field updates.
AI Chat can write notes too. Ask it to “log a note on Acme Corp summarizing our last call” — it proposes the note and waits for you to confirm before saving. See Put Affinity AI to Work.
See Getting your meeting notes into Affinity and How to set up and use Affinity Notetaker.

Common Questions

Yes. Open the note and click “Edit” to make changes.
Notes visibility depends on your organization’s permissions and the lists they’re linked to. Notes linked to a shared list are visible to list members by default.

See It In Action


Where to Go Next