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Documentation Index

Fetch the complete documentation index at: https://support.affinity.co/llms.txt

Use this file to discover all available pages before exploring further.

Concept — background and overview.
It may be okay to view your team members’ interactions with external contacts (people outside of your team), but perhaps not with internal contacts (you/your team members). Salary discussions, one-on-one meetings, and performance reviews are just a few reasons why Affinity does not reveal interactions that occur among team members only.

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How to determine who is an internal contact

Affinity will hide communications amongst internal contacts due to potentially sensitive information such as salary discussions, one-on-one meetings, performance reviews, and more. There are three reasons why a person is considered an internal contact:
  1. Internal Contact - All registered users in your team Affinity account (as shown in Settings > Users and Permissions).
  2. Inferred Internal Contact - People who are not registered users in your team Affinity account, but have email domains that match the registered email domain of the respective Affinity account that they are in. They will be treated just like internal contacts from a privacy perspective.
    • If your Affinity account is companyxyz*.affinity.co* and the registered email domain for this account is “@companyxyz.com”, then all team members who aren’t Affinity users (but have email addresses that contain “@companyxyz.com”) will be considered inferred internal contacts.
  3. As previously mentioned, you will not be able to see the email/calendar interactions that anyone has had with the internal/inferred internal contact when viewing their profile page.

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How to determine who is an external contact

There are two ways to know whether a contact is considered an external contact:
  1. Verify whether any of their email addresses have email domains that do not match the registered email domain(s) of the team Affinity account that you are in.
  2. You will be able to see the email/calendar interactions that you and your team members have with that external contact.
  1. You will be able to delete external contact’s profile pages.
Note: If some external contacts may be personal and not work-related (i.e. spouse, doctor, family member, etc.), deleting them will not be helpful if you’re going to continue communicating with them via the email accounts you’re syncing into Affinity, since they will simply get auto-created again. Therefore, we highly suggest blocklisting them by going to your Privacy Settings, which will hide all email/calendar communications related to these individuals.