It may be okay to view your team members' interactions with external contacts (people outside of your team), but perhaps not with internal contacts (your team members). Salary discussions, one-on-one meetings, and performance reviews are just a few reasons why Affinity does not reveal interactions that occur among team members only.
There are three ways to know whether a contact is considered an internal contact:
- All registered users in your team Affinity account (as shown in Settings > Team management).
- People who have email domains that match the registered email domain of the respective Affinity account that they are in.
- If you are logging into companyxyz.affinity.co and the registered email domain for this Affinity account is "@companyxyz.com", then all contacts who have email addresses that contain "@companyxyz.com" will be considered internal contacts, even if they aren't registered users in your team Affinity account.
- You will not be able to see the email/calendar interactions that anyone has had with the internal contact when viewing the internal contact's profile page.
- You will not be able to delete internal contact's profile pages.
There are two ways to know whether a contact is considered an external contact:
- Verify whether any of their email addresses have email domains that do not match the registered email domain of the team Affinity account that you are in.
- You will be able to see the email/calendar interactions that you and your registered team members have with that external contact.
- You will be able to delete external contact's profile pages.
Note: If some external contacts may be personal and not work-related (i.e. spouse, doctor, family member, etc.), feel free to mark these individuals as "Hidden Contacts" by going to your Privacy Settings.