It may be okay to view your team members' interactions with external contacts (people outside of your team), but perhaps not with internal contacts (those inside the team). Why not?
Salary discussions, one-on-one meetings, and performance reviews are just a few reasons why Affinity does not reveal interactions between team members alone.
There are three ways to know whether a contact is considered an internal contact:
- All registered users in your team Affinity account (as shown in Settings > Team management).
- People-type contacts who have email domains that match the registered email domain of the respective Affinity account that they are in.
- For example, let's say that you are logging into companyxyz.affinity.co and the registered email domain for this Affinity account is "@companyxyz.com".
- Therefore, all contacts who have email addresses that contain "@companyxyz.com" will be considered as internal contacts, even if they aren't registered users in your team Affinity account.
- You will not be able to see the email/calendar interactions that anyone has had with the internal contact when viewing the internal contact's profile page.
Note: You will not be able to merge any internal/external contacts with an internal contact (Merging duplicate contacts).
The main way you can tell whether a contact is considered an external contact is to see whether any of their email addresses have email domains that match the registered email domain of the team Affinity account that you are in. You will also be able to see the email/calendar interactions that you and your registered team members have with that external contact.
If some external contacts may be personal and not work-related (i.e. spouse, doctor, family member, etc.), feel free to mark these individuals as "Hidden Contacts" by going to your Privacy Settings.