Overview of Unanswered Emails

Using natural language processing, Affinity helps you avoid dropping the ball with contacts by notifying you of Unanswered Emails. The platform is designed to detect emails that require a response but have gone unanswered for a day and a half by either your recipients or yourself.

Here are some of the requirements we look for to provide you a customized list of emails that you may want to follow-up on:

• We ignore emails sent between people at the same company, cold inbound emails.
• We consider outbound cold emails since the user may want to follow up on them.

You can see your unanswered emails by:

• Clicking the hamburger icon on the top-left corner
• Then clicking on Unanswered Emails