> ## Documentation Index
> Fetch the complete documentation index at: https://support.affinity.co/llms.txt
> Use this file to discover all available pages before exploring further.

# How To Reenable Syncing Into Affinity

> Help center reference: How To Reenable Syncing Into Affinity

<Note>**How-to** — task-oriented recipe.</Note>

Are your recent email/calendar communications not surfacing as expected? It may be that your email account is disabled from syncing your data into Affinity.

### How to tell if syncing is disabled

1. Click **Settings** on the left-side of your screen.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/3.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=d4ad2a35653c65c0553fc635a8269260" width="546" height="1054" data-path="images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/3.jpg" />

2. Under **Email Accounts**, you will see a description below your email address stating that it has been disabled syncing.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/2.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=a1a6243b1b757030ac2759c86a21252b" width="1307" height="200" data-path="images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/2.jpg" />

### How to reenable syncing

1. Click **Settings** on the left-side of your screen.
2. Under **Email Accounts**, click **Add Account** on the right.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/4.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=043f8003769b14898454be678588bc93" width="1314" height="219" data-path="images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/4.jpg" />

3. Sign back in using the same credential. The "disabled syncing" description should now disappear, indicating that you have successfully reenabled syncing.

<img src="https://mintcdn.com/support-affinity/OLHLbsAS2TWZ7JTx/images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/5.jpg?fit=max&auto=format&n=OLHLbsAS2TWZ7JTx&q=85&s=7ee37b70b80caa436c0f9d7034f28bd2" width="1308" height="204" data-path="images/admin-troubleshooting/how-to-reenable-syncing-into-affinity/5.jpg" />

4.

**Note**: Depending on how long you have been disabled syncing, it can take a few hours to several hours for your interactions to sync and surface accordingly. If you still do not see your interactions appear, feel free to reach out to [support@affinity.co](mailto:support@affinity.co) and we'd be happy to help.