> ## Documentation Index
> Fetch the complete documentation index at: https://support.affinity.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Can You Sign Into Affinity With A Custom Password

> Help center reference: Can You Sign Into Affinity With A Custom Password

<Note>**Reference** — lookup information.</Note>

You **cannot** sign into Affinity with a custom password since Affinity leverages your email credentials to verify authentication. If you forgot your password for your email account and need to initiate a password reset, we have provided links below for each email provider:

**Gmail**

* [Account Recovery (Gmail)](https://accounts.google.com/signin/v2/recoveryidentifier?flowName=GlifWebSignIn\&flowEntry=ServiceLogin)
* [Change Password (Gmail)](https://myaccount.google.com/intro/signinoptions/password?hl=en-US)

**Microsoft Office365**

* [Change Password (Office365)](https://support.microsoft.com/en-us/help/4026971/microsoft-account-how-to-reset-your-password)

**Microsoft Exchange (On-Premise)**

* If you are using Microsoft Exchange (On-Premise), we recommend that you sign in via your organization's custom Affinity URL (see [How to find your Affinity subdomain](/s/article/How-to-find-your-Affinity-subdomain)).
* If you are still having issues signing in, please check out the following articles:
  * [How to sign in with Microsoft Exchange (On-Premise)](/s/article/How-to-sign-in-with-Microsoft-Exchange-On-Premise)
  * [Troubleshooting sign in for Microsoft Exchange (On-Premise)](/s/article/Troubleshooting-sign-in-for-Microsoft-Exchange-On-Premise)