Internal vs. External Contacts
It may be okay to view your team members' interactions with external contacts (people outside of your team), but perhaps not with internal contacts (your team members). Salary discussions, one-on-one meetings, and performance reviews are just a few reasons why Affinity does not reveal interactions that occur among team members only.
How to determine who is an internal contact
There are three ways to know whether a contact is considered an internal contact:
- All registered users in your team Affinity account (as shown in Settings > Team management).
- People who have email domains that match the registered email domain of the respective Affinity account that they are in.
- If you are logging into companyxyz.affinity.co and the registered email domain for this Affinity account is "@companyxyz.com", then all contacts who have email addresses that contain "@companyxyz.com" will be considered internal contacts, even if they aren't registered users in your team Affinity account.
- You will not be able to see the email/calendar interactions that anyone has had with the internal contact when viewing the internal contact's profile page.
- You will not be able to delete internal contact's profile pages.
How to determine who is an external contact
There are two ways to know whether a contact is considered an external contact:
- Verify whether any of their email addresses have email domains that do not match the registered email domain(s) of the team Affinity account that you are in.
- You will be able to see the email/calendar interactions that you and your registered team members have with that external contact.
- You will be able to delete external contact's profile pages.
Note: If some external contacts may be personal and not work-related (i.e. spouse, doctor, family member, etc.), feel free to mark these individuals as Hidden Contacts by going to your Privacy Settings.